1) You are right: LDAP is not absolutely necessary. There are historical reasons for LDAP: At one time it was crucial to have LDAP user repository. In the future the LDAP data may be moved to the database, but for now it is needed. There are several LDAP repositories that are supported by Escenic Content Engine.

2) There are different support options available: escenic.com/services/techsupport/

Support normally handles problems with the Escenic products, and an Escenic partner handles issues regarding how to do things. There is also extensive training available: escenic.com/services/education/ Our goal is to make customers self-served, and not have to rely on Escenic support. Still: When you contact Escenic support you are talking to developers from the R&D team, the people who are actually implementing the Escenic products. This means you are very likely to get a good solution quickly, and not have to escalate in several steps.

3) He-he Well, it is also a good thing that Escenic relies on other software, that way you do not need special training or special knowledge to maintain and configure systems. Clusters, load balancing, etc: It is all standard stuff. [yada, yada, yuada...] We are also on Twitter, by the way: twitter.com/escenic

Thanks for passing by !

Great to have ppl from Escenic over her … so i can complain a little bit

1 - why is OpenLdap needed for Escenic ? it was the first time i hear about it and till now i dont understand the usage … made some search and found :

1. An LDAP server is a fast, efficient and scalable way to store, manage, search and retrieve data on lots of moderately complex objects.
2. Data in an LDAP server can be efficiently replicated, so that multiple servers can participate in providing an LDAP service.

but wouldn’t the Database server be enough for Escenic ?

2- Escenic Support team is very helpful the only downside is that i have to wait at least 24 hrs before getting an answer , i got a lot of help from (Ipshta Sarker & Rashid Afzalur) thanks again guys

3-The good thing about Escenic is that you can use it on any platform (Windows or Linux) the cons is that it depend on many other softwares , i think the problem is from my side I’m used to php & MySQL … you write some code upload them and that’s it … i think I’ll get used to it

and yes the version was 4.3.3

Thanks again

Btw: There is a script called “ece” which does the things you describe above, as well as some other. Contact Escenic Support for more about that.